Customer Care

Hours of Operation

Monday-Friday 8am-6pm
Closed Major Holidays.
Weekend Pick-up available upon request.

Quick Contacts
Sales Manager	ext 116
Customer Service & Inside Sales	ext 130
Accounts Receivable	ext 119

Payment Methods and Terms of Sale

Signed purchase orders are required for customers with credit applications on file. Other forms of payment are checks, cash, MasterCard, Visa. Established clients have 30-day payment terms.

Shipping Information

The majority of all our products are shipped by common carrier via client request service level. To check the status of your order, call our shipping department to obtain a tracking number. Special deliveries, including Saturday deliveries and white glove service can be arranged at an additional expense.

Location

Imaging Solutions is located at:
6020 North Bailey Avenue, Suite 4
Amherst, New York 14226

Get Directions

Sending us Files

Sending Files via e-mail:
Files should be compressed in ZIP or Stuffit format and sent directly to production@imaginginc.com

Sending a File via ftp:
FTP uploads can be done with either dedicated ftp software or via the web. Dedicated software provides more features and is more reliable. We recommend the following applications:
Mac: Fetch 4.0 or Transmit
Windows: WSFTP

Secure ftp Access
The login page is available through the Client Access. To set up a new secure ftp account with Imaging Solutions, please contact us.

Guest ftp Access
Guest access is available 24/7/365. This is an unsecure site and guest directories are erased weekly.

Server Information
Direct Connection:
server: ftp.imaginginc.com

From The Web*:
ftp://ftp.imaginginc.com
*There is no www in this address.